FAQs

Magnetic eyelashes have small magnets fixed to the lash band, that require a magnetic liner to adhere to.  

For best results, we strongly recommend using Glam Game Beauty Magnetic Liquid Eyeliner with our Magnetic Eyelashes. Not all magnetic eyeliners are equal and special care has been taken to formulate the very best magnetic eyeliner on the market. 

Great question! You can apply your eyelashes within 5 minutes with three easy steps. We've put together Lash Tutorial videos to make it easy for you! Click HERE to watch them!

When used properly, you can wear your Glam Game lashes up to 30-50 times with proper care and cleaning!

Refer to the FAQ "How to clean my lashes" for information on how to clean and store your lashes.

Yes you can! Magnetic eyelashes are safe to use on all eyes. In fact, they are so lightweight and comfortable that you won't even notice you are wearing them!

When wearing with glasses, we recommend that you stick with shorter lash styles likeBaby Lash,Micro Lashor Very Natural Lash.

Remove your magnetic lashes by gently pulling your lashes from the outer corner of your eye, taking special care not to damage the magnets on the lash band.

We recommend taking off your magnetic eyeliner with an oil-based makeup remover to loosen the liner and clean it from your skin.  Use your favorite makeup remover or simply use coconut oil for a natural makeup remover. Pro Tip: Wash your face with warm water and suds up with your favorite cleanser to accelerate removal of the magnetic liner.  

Follow our FAQ instructions on "How to clean and store Glam Game lashes” to ensure they have a solid magnetic connection each time you use them.

To extend the usage of your lashes it is recommended to clean your lashes between each use.  To do this, remove any lash liner on each lash magnet by gently scraping the lash liner off the magnets with tweezers.  

You can spritz a q-tip with rubbing alcohol and dab each magnet to disinfect after removing the lash liner. Oil based makeup removers are not recommended for cleaning your magnetic eyelashes since oil will breakdown the adhesive used to secure the magnets to the lashes.

Store your lashes in the included storage case to protect your lashes and maintain the lash shape.

Glam Game is not responsible for damages caused by improper care of the product.

Orders are processed after your payment is approved and the receiving address is verified.  

Delivery Estimates are based on two factors: order processing time and time in transit. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business hours are Monday-Friday from 9am - 5pm, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.

Orders are not shipped on US federal holidays including the following for 2022:

New Year’s Day: Saturday, Jan. 1

Martin Luther King Jr. Day: Monday, Jan. 17

Presidents Day: Monday, Feb. 21

Memorial Day: Monday, May 30

Juneteenth National Independence Day: Monday, June 20 (observed)

Independence Day: Monday, July 4

Labor Day: Monday, Sept. 5

Columbus Day: Monday, Oct. 10

Veterans Day: Friday, Nov. 11

Thanksgiving: Thursday, Nov. 24

Christmas: Monday, Dec. 26 (observed)

Shipping Delivery Estimates

Standard shipping in the continental United States is generally 5-7 business days.

Expedited shipping in the continental United States is generally within 2-3 business days.

Unfortunately we do not. Shipping is limited to the United States.

You’ll love Glam Game lashes or your money back!

30 Day Money Back Guarantee!

We stand behind our products. Contact us within 30 days of purchase if you are not completely satisfied with your Glam Game products. We offer a full refund less shipping.

Send us an email to contact@glamgamebeauty.com if you are not satisfied. 

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange. 

To complete your return, we require a proof of purchase. Email us at contact@glamgamebeauty.com to initiate the return process. Please note that the customer is responsible for return/exchange shipping charges.

The Glam Game return policy does not cover lashes damaged due to improper care and use.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.    

We are not responsible for damaged lashes due to improper care and use.

Glam Game Beauty is a women-owned & operated business out of beautiful Sarasota, Florida